Infrastructure Management

IT Infrastructure Management is gaining importance since the world has started believing in Business Aligned IT.LVL237 can operate the entire IT support process for your company, freeing you up to focus on strategic, revenue-generating initiatives.


At LVL237, Our Infrastructure Management Services Team is committed to providing the absolute best in quality of remote support, attentiveness, response time and customer service. You can count on our dedication to the following:

  • Standard Alarm Monitoring ( Critical, Major, Minor alarms)
  • Traps
  • Data Collection on CIDR and Call Statistics ( MOs Score, …)
  • Active / Failed / Dropped Calls
  • Loss Packets
  • Random Tests on Daily Health Checkup on Layer 2 / Layer3 Devices
  • Historical Data Recording and Storage
  • Random Diagnostics and Device Trouble Shooting
  • Server Management
    • Windows
    • Linux
    • IBM AIX
    • FreeBSD
    • MAC
  • Web Monitoring
    • URL
    • Web-Transaction
    • Web-Content
    • Web Site Monitoring
    • URL Matching
    • Web Transaction Tracing
    • Web Content Parsing
    • Web Server
    • Apache
    • IIS
    • Custom Servers using PHP/JScript
    • Application Server Monitoring
    • .NET Applications
    • Tomcat / Dbase Servers